A Trademark of Automated Video Systems. Dedicated to quality, selection, and support, EZWatch Pro provides complete do-it-yourself security camera systems with everything you need to secure your home or business. We also showcase, spy camera kits and a wide selection of IP, Pan-Tilt-Zoom, and Nightvision cameras. Visit our online store to browse our products or stop by our showroom at 1600 South State Street in Salt Lake City.
Salt Lake City, UT --(PR.com)-- EZWatch Pro video surveillance systems opened a new state of the art 12,000 sq ft corporate office and production facility. The new facility boasts the latest in video surveillance and electronic security displays and systems. The new EZWatch store houses a 4,000 sq ft. display and demonstration showroom and a 24 station customer support center. EZWatch has invested in new automated inventory, distribution and shipping equipment which incorporates the latest customer relations management technology.
Scott McQuarrie president of Automated Video Systems states the facility is designed to support the company's ongoing growth and the strong demand for the EZWatch Pro product line. As Mr. McQuarrie commented "we are experiencing all the growing pains of a very successful technology based company whose products are in high demand. We have been pleasantly surprised to have maintained such strong growth during these unstable economic times. But the real surprise is the fact that we project the facility to be at maximum product within in a few weeks. The company"s strong growth has been driven by our PC based video surveillance product line which is branded as EZWatch Pro. Our computer based surveillance system fills a "do it yourself" niche which many electronic retailers have difficulty supporting. We have experienced great success with businesses, schools and government agencies because of our commitment to our customer support. We definitely maintain one of the largest and best trained technical support staffs in the industry. Couple this with state of the art video technologies, and you have a successful growing company."
It's no surprise that the single largest consumer of video surveillance products is the US Federal government. When you consider the tens of thousands of facilities they manage, the "target" they represent and the governments mandate to provide a safe and secure work environment for the millions of citizens who work in these facilities, this consumption of electronic security and surveillance equipment makes sense.
So how are these systems purchased? Ten years ago it was an arduous process, taking weeks to write a bid specification, weeks to receive bids from contractors and weeks to process the purchase through the painfully slow purchasing departments. There is still a fair amount of this process in place today, but clearly there is a trend towards streamlined purchasing throughout the government. We ourselves have experienced this first hand. We have received orders directly from US Marine Sergeants in Baghdad who purchased multiple video surveillance systems for local police departments with government credit cards.
The government has recognized the need for faster, more efficient purchasing processes. One exceptional effort the government should be proud of is the GSA Advantage program. This program screens suppliers. It ranks their performance. It evaluates the products offered, negotiates a low "Fair" price, and then allows any purchasing agent for federal and even local governments to purchase directly without having to go through the old painfully slow purchasing process. In other words the bidding and screening process is performed once, instead of every time a purchase is needed.
Because this process is performed only once every few years it requires an extensive screening process, a process we are proud to have completed with exceptional results. There are several stages to the screening. The government utilizes several independent tools to evaluate a potential supplier. These tools include the SBA Small Business Administration, ORCA and independent customer surveys.
To maintain a high level of performance from the suppliers the government requires a performance form completed by the purchasing agent for each purchase. These reports are compiled and a performance rating is generated which is continually updated and monitored. Our independent rating for this program is listed at 92 percentile. This is not a percentage, but a percentile meaning we perform better than 92 out of every 100 government suppliers. In comparison Halliburton is rated at a 67 percentile and ATK systems is rated at a 78 percentile.
Over the past few years the EZWatch product mix and the government's security needs have proven to be a perfect match. Our marketing and expansion efforts include the penetration into the vertical Government markets which have proven to be stable and profitable.